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Exam : 646-203 CSE
Cisco Sales Expert Exam

Exam Description
The 646-203 CSE exam covers topics on AWID, Campus LAN, Wireless LAN, WAN, IP Telephony, Security and Virtual Private Networks, Network Management, Service and Support, Optical, Storage and Area Network, Content Networking, Video, and High Speed Network.

Exam Topics
The following information provides general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes the guidelines below may change at any time without notice.

Why Cisco
Identify the definition of, the components of, the function of, and the business benefits of Cisco IOS
Identify the key characteristics of Cisco that help meet customer needs
Identify key facts related to the origins and general strength of Cisco

Campus LAN
Identify the definition of a Campus LAN and identify the components of a Campus LAN
Identify the definition of a switch, the functionality of a switch, and differentiate between a hub and a switch
Identify the definition of a router and the functionality of a router
Identify the definition of a multi-layer switch and the functionality of a multi-layer switch
Identify the definition of the access area, distribution area, and core area of the Campus LAN
Given an access area, distribution area, or core area and the size of a LAN, identify which Catalyst series fits in the LAN
Identify five series of Cisco routers that connect a LAN to a WAN (Cisco 1700 Series Access Routers, Cisco 2600 Series Multiservice Platforms, Cisco 3700 Series Multiservice Access Routers)
Identify opportunities for switched Campus LANs

Wireless LAN
Identify the definition of wireless LAN and the components of a wireless LAN (Access points, Client adapters, Antennas, Bridges)
Identify descriptions of the methods for providing security for wireless LANs (SSI, Encryption, Authentication)
Identify opportunity indicators for Wireless LANs
Identify Cisco wireless products and their market placement

WAN
Identify the definition of a WAN, the backbone of a WAN and the edge of a WAN
Identify which Cisco product series (routers, switches, and gateways) should be used in a WAN
Identify which Cisco access server series or gateways should be used in a WAN
Identify opportunity indicators for WANs

IP Telephony
Identify the definition of IP telephony and the function of technologies that support IP telephony
Describe how IP components replace traditional network components and place them in a network map
Identify the features and functionality of the Cisco product series that support IP telephony
Identify opportunity indicators for IP telephony

Security and Virtual Private Networks
Identify the definition and purpose of network security and Virtual Private Networks
Identify the description of a common threat to network security
Identify the definitions of network security elements
Identify descriptions of network security components
Present the Cisco vision of security, wherein security is a required, embedded component across every area of, and device on, the network
Associate the appropriate Cisco product family or product series with five key elements of an overall plan for network security
Identify opportunity indicators for network security

Network Management
Identify the purposes and benefits of network management including maintenance, operational support, and security
Identify the benefits of the CiscoWorks family of products
Identify opportunity indicators for Cisco network management products

Service and Support
Articulate the value of Technical Support Services, Advanced Services, and Advisory Services for Cisco technology and how these programs help increase overall customer satisfaction
Recognize the difference between the level of support that customers receive under a warranty versus that of a service contract
Understand how service and support contracts help maximize customer satisfaction and loyalty, which helps account managers increase account control and profitability through customer satisfaction

Optical
Identify the definition, components, and uses for optical networking
Identify benefits of optical networking

Storage Area Networking
Identify the definition, components and uses of storage networking
Place the following Cisco product families in a network diagram and explain their purpose regarding storage networking (5400, MDS 9000, ONS 15000)

Content Networking
Identify the definition and uses of content networking
Identify appropriate insertion strategies
Identify the purposes of content networking components: content distribution, content routing, content switching, and content engines

Video
Identify definitions, components and uses of IP videoconferencing (IP/VC)
Identify definitions, components and uses of IP TV broadcasting (IP/TV)
Identify business benefits of IP videoconferencing and IP TV broadcasting

High Speed Access
Identify the definition, components, and uses of high speed access

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