MCLC Microsoft Certified Learning Consultant

The Microsoft Certified Learning Consultant (MCLC) credential recognizes Microsoft Certified Trainers (MCTs) whose job roles have grown to include frequent consultative engagements with their customers. They are more than technology trainers—they diagnose current and desired business performance and design learning solutions to bridge the gap.

The value of MCLC
The MCLC credential is a distinct differentiator that demonstrates expertise within the Microsoft training community and among customers. It validates experience in building a consultative relationship and recognizes skills in designing, developing, implementing, and evaluating customized learning solutions.

MCLC competencies: assess, design, develop, evaluate
Candidates selected as MCLCs possess a set of skills that align with the consultative selling cycle. During the application process, candidates must submit a case study that demonstrates their qualifications in four key competency areas: assessment, design, development, and evaluation.

• Assessment: The MCLC evaluates the customer's overall learning requirements, business objectives, desired results, and constraints, and conducts a skills assessment to identify specific training needs.

• Design: Following a thorough assessment, the MCLC designs a customized learning solution, which may be a blend of classroom courses, e-learning materials, and reference books.

• Development: After the design has been accepted, the MCLC develops and implements a customized solution, which is a process that requires both technical and training expertise.

• Evaluation: Throughout the project and upon completion, the MCLC works with the customer to evaluate the effectiveness of the solution and to calculate the Return on Investment (ROI)