“So I’m really confused… My company works their backsides off to deliver services to the customer, we are all doing beyond what we need to do, but still the customer feedback is ‘okay’. Okay? Seriously!” This statement reflects a familiar frustration experienced by many organizations today. Teams put in enormous effort to deliver services that […]
Continue ReadingWhen embarking on a project, especially in environments where both Business Analysts and Product Owners are present, understanding their distinct roles is crucial to success. While both contribute immensely to the development and delivery of products or solutions, they each approach their responsibilities with different goals and perspectives in mind. As someone who has worked […]
Continue ReadingA business case is a critical document that provides justification for undertaking a project, programme, or portfolio. It outlines the reasoning behind the investment and describes the benefits, costs, and risks of various options, leading to the selection of the most advantageous course of action. Business cases are essential in both public and private sectors, […]
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